Our services
Operations Assessment and Process Improvement
HCLA is specialized in Lean and Six Sigma methodology in process improvement. We focus on analyzing, training, and facilitating the implementation of lean methods in your facility. We aim to achieve improvement in quality, customer service, financial performance, and work culture.
- Workflow/Process flow analysis
- Total Quality Management (TQM) development
- Lean & Six Sigma process improvement initiatives
- Cost analysis and reduction
Regulatory Compliance / Preparation of Inspections
HCLA can conduct your mock inspection to identify potential deficiencies or incompliances. We will provide a list of recommendations and help you to develop solutions to address problematic areas. We can prepare our clients for a successful outcome in their mandatory CLIA / CAP / The Joint Commission inspection.
- Preparation for inspection and audits / assist in accreditation process
- Laboratory safety program development
- Proficiency testing program development
Laboratory Development, Planning and Implementation
Whether you are trying to set up a new laboratory, introducing various level of automation to the lab or restructuring labs, HCLA can help you make the right choices from the beginning and see through the successful completion of the project. Selecting the right automated platform with a timely and proper execution of the implementation plan can significantly improve quality, productivity, efficiency, and service, while reduce costs.
- Project Management
- Laboratory Test Menu analysis
- Vendor selection and contract negotiation
- Automation & Core Laboratory Analysis/Development/Implementation
- Restructuring and Consolidation of Site Labs
- Test Validation and Implementation
- Procedure Manual Preparation
- Outreach program assessment, development and enhancement
Personnel Training and Development
Effective development and training of staff is a critical driver of success for any business because skilled and trained workers do their job more efficiently. We can help you to design and implement a comprehensive training and development program for all levels of your staff to fully utilize their skills and maximize their potential. Successful employee engagement and motivation can result in significant improved productivity and reduce staff turnover.
- Training and competency assessment program
- Management and staff development program
- Employee engagement initiatives
Employee recognition program
HealthCare & Laboratory Advisors
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